What are problem-solving skills? Problem-solving is a complex skill. It involves critical thinking, decision-making, creativity, and information processing. Effective problem-solvers use a systematic approach that allows them to break down difficult problems into smaller, more manageable parts.

Problem-solving skills help you solve issues quickly and effectively. It's one of the key skills that employers seek in job applicants,as employees with these skills tend to be self-reliant. Problem-solving skills require quickly identifying the underlying issue and implementing a solution.

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Problem-solving is considered a soft skill (a personal strength) rather than a hard skill that's learned through education or training. You can improve your problem-solving skills by familiarizing yourself with common issues in your industry and learning from more experienced employees.

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The quality of your results is based on the quality of your decisions. Your best decisions are built on a sharp and focused ability to analyse situations, people and probabilities. This interactive HRD Corp Claimable training course will develop these skills and more.

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Highly successful organisations are renowned for developing internal climates where innovation and creative solutions thrive. This highly creative, yet practical problem solving  training course explores what is involved in establishing such a business environment and will demonstrate to delegates how to develop innovative and creative solutions to real world business problems when they return to their workplace.
 

LEARNING METHODOLOGY

• Discussion

• Individual and Interactive Group Work

• Presentations

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WORKSHOP OUTCOMES

This action packed workshop covers techniques used in solving workplace problems, including the identification of root causes to a problem, generating and evaluating alternative solutions, and making appropriate decisions. You will apply a variety of problem solving tools to a case study from your workplace